Privacy Policy
Last Updated: 15 July 2025
At AffichesServices.fr, we are committed to protecting your privacy and handling your personal data with the highest levels of confidentiality and security. This Privacy Policy outlines how we collect, use, protect, and share your personal information. It applies to all services provided by AffichesServices.fr, including our website, electronic communications, and client interactions in the tourism and real estate sectors.
AffichesServices.fr is your trusted partner in the tourism and real estate industries, with an unwavering commitment to privacy. We specialise in delivering exceptional services while upholding the highest standards of data protection. We understand that trust is the foundation of any successful client relationship, which is why we prioritise the secure management of your personal information.
By using our services or providing us with your information, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our services or provide us with any personal information. We encourage you to read this policy carefully and contact us if you have any questions.
This policy is drafted in accordance with French and European regulations, including the General Data Protection Regulation (GDPR) of the European Union. Although this version is provided in English (UK) for accessibility, the original French version governs in case of any discrepancies.
1. Introduction and Commitments of AffichesServices.fr
AffichesServices.fr is a company dedicated to excellence in tourism and real estate services. We offer personalised solutions for unforgettable travel experiences in Monaco and beyond, as well as expert real estate services. Our mission is to provide high-quality, tailored assistance to individuals and businesses seeking premium tourism packages, property management, rentals, sales, and related advisory services.
In this section, we elaborate on our core commitments to data protection. Privacy is not just a legal obligation for us; it is a fundamental value that underpins our operations. We adhere strictly to the principles of the GDPR, which include lawfulness, fairness, transparency, purpose limitation, data minimisation, accuracy, storage limitation, integrity, confidentiality, and accountability.
As a data controller under the GDPR, AffichesServices.fr determines the purposes and means of processing personal data. We process data only when necessary for providing our services, such as booking holidays, managing property listings, or offering personalised consultations. Our team undergoes regular training on data protection best practices, and we implement robust technical and organisational measures to safeguard your information.
We recognise the sensitivity of data in the tourism and real estate sectors, where personal details like travel preferences, financial information, or property ownership details may be involved. Therefore, we commit to:
- Collecting only the data essential for our services.
- Using data solely for legitimate purposes.
- Ensuring transparency in all our data practices.
- Respecting your rights to access, rectify, erase, or object to the processing of your data.
This introduction sets the tone for the rest of the policy, where we delve into specific aspects of our data handling practices. If you are a resident of the European Economic Area (EEA), your rights under the GDPR are fully respected, and we provide mechanisms for you to exercise them.
2. Information We Collect
We collect various types of personal information to deliver our services effectively. This section details the categories of data we gather, the sources from which we obtain them, and the purposes for collection. Our approach is guided by the principle of data minimisation, ensuring we only collect what is necessary.
2.1 Categories of Personal Data
- Identifying Information: This includes your name, address, email address, telephone number, and date of birth. For real estate services, we may also collect passport or ID details for verification purposes.
- Contact and Communication Data: Email addresses, phone numbers, and any correspondence you have with us, such as enquiries about tourism packages or property viewings.
- Financial Information: Payment details, such as credit card numbers or bank account information, processed securely for bookings or transactions in tourism and real estate services.
- Travel and Preference Data: Details about your travel history, preferences (e.g., preferred destinations, accommodation types), and special requirements (e.g., dietary needs or accessibility requests) for tourism services.
- Real Estate-Specific Data: Property details, ownership records, valuation information, and any legal documents related to sales, rentals, or management.
- Technical Data: IP addresses, browser types, device information, and usage data collected via our website, including cookies and tracking technologies.
- Sensitive Data: In limited cases, we may collect special categories of data, such as health information for travel insurance purposes or accessibility needs in real estate viewings. This is done only with your explicit consent and in compliance with GDPR Article 9.
2.2 Sources of Data
We collect data from:
- Direct Interactions: When you fill out forms on our website, sign up for newsletters, book services, or contact us via phone, email, or in-person meetings.
- Automated Technologies: Through cookies, web beacons, and analytics tools on our site to track user behaviour and improve services.
- Third Parties: Partners in the tourism industry (e.g., hotels, airlines) or real estate networks (e.g., listing platforms, legal advisors) may share data with your consent. We also receive data from public sources, such as property registries, where legally permissible.
- User-Generated Content: Reviews, feedback, or photos you submit related to our services.
2.3 Legal Basis for Collection
Under the GDPR, we rely on the following bases:
- Consent: For marketing communications or processing sensitive data.
- Contractual Necessity: To fulfil bookings, manage properties, or provide consultations.
- Legitimate Interests: For improving services, fraud prevention, or internal analytics, balanced against your rights.
- Legal Obligation: Compliance with tax laws, anti-money laundering regulations, or reporting requirements in tourism and real estate.
We do not collect data from children under 16 without parental consent, and we encourage guardians to monitor their children's online activities.
3. How We Use Your Information
Your data enables us to provide seamless services in tourism and real estate. This section explains the purposes of use, ensuring transparency and alignment with GDPR principles.
3.1 Service Delivery
- Tourism Services: We use your data to book flights, hotels, tours, and excursions, personalise recommendations based on preferences, and handle customer support queries.
- Real Estate Services: Data is used for property searches, valuations, negotiations, contract management, and post-sale support.
- Customer Relationship Management: To maintain records of interactions, process payments, and resolve disputes.
3.2 Marketing and Communications
With your consent, we may send promotional materials about new tourism destinations, property listings, or exclusive offers. You can opt out at any time via unsubscribe links or by contacting us.
3.3 Analytics and Improvements
We analyse usage data to enhance our website, optimise services, and conduct market research. For example, aggregated data helps us identify popular travel trends in Monaco or real estate demands.
3.4 Legal and Security Purposes
Data is used to comply with laws, prevent fraud, enforce terms of service, and protect our rights. In case of mergers or acquisitions, data may be transferred as part of business assets, with prior notification.
We retain data only as long as necessary: typically 6 years for financial records (per legal requirements) or until consent is withdrawn for marketing data.
4. Sharing Your Information
We do not sell your data. Sharing occurs only under strict controls, as detailed below.
4.1 With Service Providers
We share data with trusted third parties, such as:
- Payment processors (e.g., Stripe or PayPal) for secure transactions.
- Tourism partners (hotels, airlines) to fulfil bookings.
- Real estate collaborators (agents, lawyers) for property dealings. These processors are bound by GDPR-compliant contracts and act only on our instructions.
4.2 Legal Requirements
We may disclose data to authorities if required by law, such as for tax audits or court orders.
4.3 International Transfers
If data is transferred outside the EEA (e.g., to partners in non-EEA countries), we use Standard Contractual Clauses or ensure adequacy decisions to maintain protection levels.
5. Data Security
Protecting your data is paramount. We employ industry-standard measures, including encryption, firewalls, access controls, and regular security audits. In the event of a breach, we notify affected individuals and authorities as per GDPR timelines (within 72 hours for reportable incidents).
Employees are trained on data security, and we conduct risk assessments for all processing activities.
6. Your Rights Under GDPR
As a data subject, you have rights including:
- Access: Request a copy of your data.
- Rectification: Correct inaccurate information.
- Erasure: Request deletion (right to be forgotten).
- Restriction: Limit processing in certain cases.
- Portability: Receive data in a transferable format.
- Objection: Oppose processing based on legitimate interests.
- Withdraw Consent: At any time, without affecting prior processing.
To exercise these, contact our Data Protection Officer at [email protected]. We respond within one month, extendable if complex.
You can also complain to the French data protection authority (CNIL) or your local supervisory body.
7. Cookies and Tracking Technologies
Our website uses cookies for functionality, analytics, and advertising. Essential cookies are always active; others require consent. You can manage preferences via our cookie banner. For details, see our Cookie Policy (linked on our site).
We use tools like Google Analytics to track site usage, anonymising data where possible.
8. Children's Privacy
We do not target children under 16. If we discover such data, we delete it promptly.
9. Changes to This Policy
We may update this policy to reflect changes in laws or practices. Significant changes will be notified via email or our website. Continued use after updates implies acceptance.
10. Contact Us
For questions, contact: AffichesServices.fr
Data Protection Officer
Email: [email protected]
This policy is effective from the last updated date. Thank you for trusting AffichesServices.fr with your data.